Return Policy

At Vykaa Goods, we want you to be completely satisfied with your purchase. If for any reason you are not, our return policy is designed to make the process as smooth as possible.

1. Return Window

You may return items within 30 days of receiving your order for a full refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must be:

Unused and in the original packaging.
Free from any signs of wear or damage.

3. How to Initiate a Return

To initiate a return, please follow these steps:

Contact Us: Reach out to our customer service team at [insert contact email/phone number] to request a return authorization.
Prepare Your Package: Include a copy of your order confirmation and securely pack the item in its original packaging.
Ship the Item: Send the package to the address provided by our customer service team. Please note that you will be responsible for the return shipping costs unless the item is defective or incorrect.

4. Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, your refund will be processed within 5-10 business days and applied to your original payment method. You will receive a confirmation email once the refund is issued.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the same steps as for returns. We recommend placing a new order for the desired item to ensure availability while your return is being processed.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item and will cover all shipping costs associated with the return.

7. Final Sale Items

Please note that certain items may be marked as final sale and are not eligible for returns or exchanges. These will be clearly indicated on the product page.

8. Contact Us

If you have any questions about our return policy or need assistance, please contact us